SHIPPING & RETURNS
Shipping & Returns
At The Set Spot, we want you to love what you wear—but if something isn't quite right, we offer returns.
RETURN POLICY
- Returns are accepted within 7 days of receiving your order.
- Items must be in original, unused condition—unworn, unwashed, and with all original labels and tags attached.
- Sale items and any item marked "final sale" cannot be returned. (The automatic 10% discount applied when purchasing a matching set is not considered a sale or final-sale promotion. These items remain eligible for return as long as they meet our standard return requirements.)
- To start a return, visit our return portal and enter your order number and email—you'll receive a prepaid return label instantly.
- Your prepaid label must be scanned within 7 days of your delivery date. Returns postmarked after this window will be rejected.
- Refunds are processed within 14 business days of your return arriving at our warehouse. You'll receive an email once your refund is complete.
- Initial shipping fees are non-refundable.
- Questions about your return? Email us at thesetspotofficial@gmail.com.
EXCHANGES
- Because of our fast-moving inventory, we’re unable to offer direct exchanges. If you need a different size or color, please return your item following our return policy and place a new order.
